Why Immediate Employee Performance Feedback Is a Must

Online, people get what they want immediately. Why shouldn’t your employees get immediate feedback too?
 
Real-time, personal feedback is a must for employers.
Read on to discover why.

Why Immediate Employee Performance Feedback Is a Must

Online, people get what they want immediately. Why shouldn’t your employees get immediate feedback too?
 
Real-time, personal feedback is a must for employers.

Read on to discover why.

We live in an online world where we want things right now.

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Nearly everyone is online all the time.

In 2017, the number of U.S. smartphone users is estimated to reach 222.9 million—almost 70% of the population—each using 1.4 GB of data per month, on average.
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Online, people have little patience.

When waiting for an online video to load, viewers start leaving after two seconds, 25% are gone after five seconds and 50% have left after 10 seconds.
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People are addicted to immediate info.

Within the first 15 minutes of waking up in the morning, 79% of smartphones users look at their phones.

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People expect things quickly.

78% of people who purchased Amazon Prime (at $99/year) did so for the primary purpose of free two-day shipping.

And, online, people are used to getting immediate feedback.

The more time we spend online, the more we’re hardwired to expect immediate gratification. One key example: social media.

And, online, people are used to getting immediate feedback.

The more time we spend online, the more we’re hardwired to expect immediate gratification. One key example: social media.

Percentage of Americans that have a social media profile

78%

of Americans had a social media profile in 2016, up 5% from 2015.

Percentage of Facebook users that like posts

44%

of Facebook users “like” content posted by their friends at least once a day, with 29% doing so several times per day.

Percentage of people who expect a response on Twitter within an hour

72%

of people who complain on Twitter expect a response within an hour.

Connection between social media and the brain's reward center

Why?

There’s a strong connection between participation in social media and the nucleus accumbens, the brain’s “reward center.”

It just makes sense that people want the same immediate feedback at work.

“[People] put something on Instagram, and in 15 to 20 seconds they’re expecting to know if it’s any good or not. So it’s crazy for them to come into a workplace that’s like, ‘We don’t care about you, and twice a year we’re going to tell you what the company wants.’”

— Marcus Buckingham, management adviser

It just makes sense that people want the same immediate feedback at work.

“[People] put something on Instagram, and in 15 to 20 seconds they’re expecting to know if it’s any good or not. So it’s crazy for them to come into a workplace that’s like, ‘We don’t care about you, and twice a year we’re going to tell you what the company wants.’”

— Marcus Buckingham, management adviser

Recent studies back up that craving for performance feedback at work.

65%

Want More

65% of employees said they wanted more feedback.

72%
Are Satisfied

72% of millennials who consistently receive accurate feedback from their managers find satisfaction in the workplace.

14.9%
Less Turnover

14.9% less turnover for companies when their employees receive regular feedback about their strengths.

65% of employees want more feedback
65%

Want More

65% of employees said they wanted more feedback.

72%
Are Satisfied
72% of millennials that receive accurate feedback find more workplace satisfaction

72% of millennials who consistently receive accurate feedback from their managers find satisfaction in the workplace.

14.9%
Less Turnover
14.9% less turnover for companies that give regular employee feedback

14.9% less turnover for companies when their employees receive regular feedback about their strengths.

So, what’s the benefit of timely employee feedback for your company?

 Employee engagement. 

So, what’s the benefit of timely employee feedback for your company?

 Employee 

 engagement. 

100% of companies with deeply embedded recognition programs note a positive or extremely positive effect on employee engagement.

100% of companies with deeply embedded recognition programs note a positive or extremely positive effect on employee engagement.

And engagement ties directly to

Employee engagement ties directly to increased productivity

Increased Productivity

Employee engagement ties directly to a reduction in absenteeism

Reduction in Absenteeism

Employee engagement ties directly to lower turnover rates

Lower Turnover Rates

Three statistics connect

All of that leads to higher profitability: when organizations successfully engage their customers and their employees, they experience a 240% boost in performance-related business outcomes.

In other words, when you offer immediate recognition for top performance, you get a happier, more productive workforce.

In other words, when you offer immediate recognition for top performance, you get a happier, more productive workforce.

Here are 5 battle-tested best practices your company can implement to get started with employee feedback right now:

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Reward specific activities.

When the actions people take are linked to specific business objectives and/or desired cultural values, you’ll align what they do with tangible results.
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Give people choice.

Everyone’s motivated differently, so make sure to consider what motivates people intrinsically and extrinsically.
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Emphasize quality over quantity.

When providing employee feedback, give more praise for the quality of their effort, not just the quantity.
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Implement multiple programs.

A formal employee feedback program and informal employee feedback don’t have to conflict with each other.
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Provide all kinds of feedback.

When you provide immediate feedback in all areas that influence the health and wellbeing of your people—recognition, performance and wellness—you’ll keep your employees engaged and happy.

 

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Give your employees the feedback they crave.

With Strive5: The Whole-Employee Solution, your people get the real-time performance feedback they need to keep motivated, and you’ll see the bottom-line results of an engaged workforce.

Learn More
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